Frequently asked questions
"A great place for kids to learn all types of different instruments. The teachers are friendly and engaging and you can tell they love what they do! My son has learned so much! Highly recommend."
Shadee Lauer
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New Student 1st Time Login
Click the Student Portal Login, not the Create a New Account. See details here:
https://youtu.be/UMQfnOH0Bms
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Reset password: Log into Your Account at Music on the Westside
https://youtu.be/NLvVYBoaZSs
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What happens if I miss a class?
If we must cancel due to weather or not providing a sub due to teacher illness, you will receive a makeup credit to replace you lesson time.
If you login and cancel a class with more than 24 hours notice you will receive a rescheduling credit. A rescheduling credit is used for any rescheduling class offered so you may try a drum class or guitar class!
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Read, Review, and Accept Terms and Conditions
Accepting terms: https://youtu.be/jrR-b9IknYQ
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Changing Your Password on the Parent Account
https://youtu.be/ZTOZfuJne8s
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How to Add Profile Picture & Change Notification Settings Update
https://youtu.be/l7nJgr5CQMA
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How to leave notes in your portal for your teacher.
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How to cancel a class
This is how to cancel a single lesson or class. Note that the system will allow you to cancel only those lessons that have been paid.
https://youtu.be/4zbZecPtr8g
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Rescheduling class credit: Explained and How to use them
Music on the Westside provides a unique class when you must miss your lessons with advanced notice. Click here for more info: https://youtu.be/OcoDdBsOnoY
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How to Schedule a Makeup Lesson
When you have a makeup credit due to the studio being unable to provide a class due to weather or illness, see instructions here on how to schedule your credit. https://youtu.be/Mr5cCd20GfA
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Free Ipad App for Students Piano Maestro 🎹
Wonderful app that costs $60 annually is free to our students. Check out Piano Maestro and ask how to get a free account. Offer valid for current students.
https://youtu.be/PdqF3hB1rWU