Frequently asked questions

Click the Student Portal Login, not the Create a New Account. See details here:

https://youtu.be/UMQfnOH0Bms

If we must cancel due to weather or not providing a sub due to teacher illness, you will receive a makeup credit  to replace you lesson time.

If you login and cancel a class with more than 24 hours notice you will receive a rescheduling credit. A rescheduling credit is used for any rescheduling class offered so you may try a drum class or guitar class!

Wonderful app that costs $60 annually is free to our students.  Check out Piano Maestro and ask how to get a free account.  Offer valid for current students.

https://youtu.be/PdqF3hB1rWU

https://youtu.be/NLvVYBoaZSs

Accepting terms: https://youtu.be/jrR-b9IknYQ

https://youtu.be/ZTOZfuJne8s

https://youtu.be/l7nJgr5CQMA

This is how to cancel a single lesson or class. Note that the system will allow you to cancel only those lessons that have been paid.

https://youtu.be/4zbZecPtr8g

Music on the Westside provides a unique class when you must miss your lessons with advanced notice.  Click here for more info: https://youtu.be/OcoDdBsOnoY

When you have a makeup credit due to the studio being unable to provide a class due to weather or illness, see instructions here on how to schedule your credit. https://youtu.be/Mr5cCd20GfA